Contact Us

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123 Street Avenue, City Town, 99999

(123) 555-6789

email@address.com

 

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Shipping + Returns

Shipping + Returns

We will accept requests for returns or exchanges only within 48 hours of delivered package. Refunds will not be issued.  All online purchases are considered “final sale” after 48 hours of confirmed delivery.

Request a Return Authorization by email: customerservice@cheekycouture.com.

You will have 5 days from the date of delivery to return your item(s) for online store credit.  All returns must be received within 10 days from the date of delivery, otherwise the items will be returned to you. Please Note: original shipping charges are non-refundable. Returned item shipping charges are the customers responsibility.

 All Returns Must Meet the Following Requirements:

  • Only full priced merchandise is eligible for return.
  • Only unworn and original tagged items will be accepted.
  • Returned item/s must have original product tag along with Return Authorization form.

Any return that does not meet the above criteria will be sent back to the customer without store credit issued.

Although all merchandise is inspected for defects and damages, should anything be shipped and received damaged, Cheeky Couture must be informed via email within 48 hours of delivery and detailed pictures must be provided. Damaged goods due to negligence on the recipient's behalf will not be accepted for return. We reserve the right to approve or decline damage return requests.

Shipping & Delivery:

We proudly ship all orders within 24 hours of placement. If an item sells out and becomes back ordered you will be informed of the shipping delay. Please double check your shipping information, as we are NOT responsible for incorrectly input shipping addresses.

Domestic Orders:

All domestic orders ship USPS first class mail or priority mail.  Please allow 24 hours to process and ship orders. Customers will receive an email from USPS confirming shipping date and tracking number for Priority Shipments. Please allow 1-4 business days for delivery. If your shipping address contains a unit or an apartment number, your order may be shipped with Signature Confirmation.

Please Note: Cheeky Couture is not responsible for lost or stolen packages.

Shipping Fees:

  • USPS First-Class | $4.00 Flat Rate up to 13 oz.
    • includes tracking
  • UPSP Priority | $7.10 Flat Rate 14 oz. and above
    • Includes tracking and insurance up to $50

International Orders:

At this time, international shipping is not available.

Questions?

Please contact us via email: customerservice@cheekycouture.com